General Help & Information
New to Zinn Hub or just need a hand? Start here. This section covers the essentials — your account, the dashboard, orders and deliveries, notifications, the Zinn Wallet, pricing, and how everything fits together for buyers (Zinnectors) and sellers (Zinners) alike.
- Order Status Tracking Every order on Zinn Hub has a status that shows where it is in the delivery process. This helps both Zinners and Zinnectors understand…
- Notifications on Zinn Hub The Zinn Hub notifications system gives you full control over what alerts you receive and on which channel. Pick the mix that fits how…
- Your Zinn Hub Command Centre: The Dashboard Page My Dashboards is your one-click hub to every Zinn Hub dashboard you can access — Buyer, Zinner and Ambassador. Reach yours from any page…
- Managing Your Account Settings Manage your Zinn Hub account in Account & Security — update your profile, photo, email, password, two-factor authentication and billing address in one place.
- Keeping Your Account Secure Keep your Zinn Hub account secure — strong passwords, two-factor authentication, spotting phishing, and what to do if you suspect a breach.
- Invoices & Financial Documents Learn how to download invoices, payout records and financial documents on Zinn Hub. Automatic invoices for buyers and full export tools for Zinners.
- How to Submit a Support Ticket on Zinn Hub — and Reply to Our Responses How to submit a Zinn Hub support ticket via the ❓ help button or Support Menu in yoru Dashboard, attach files, follow up and…
- How to find things on Zinn Hub using Search Quick guide to Zinn Hub's search — how to open it, what each tab finds, and tips for getting the most relevant results when…
- How to Register & Start Selling on Zinn Hub How to Register & Start Selling on Zinn Hub
- How to Leave a Testimonial Learn how to leave a testimonial on Zinn Hub. Share your experience as a freelancer, buyer or ambassador — step-by-step guide covering login, writing,…
- How to Log In, Register and Use Magic Login Links on Zinn Hub Learn how to log in or register on Zinn Hub as a Buyer, Zinner (Seller) or Ambassador. Discover magic login links — one-click access…
- How currency works on Zinn Hub Zinn Hub supports 34 currencies. Browse in your local currency, pay in USD, see helper conversions when posting projects. How currency works explained.
- Get the Zinn Hub App Install the free Zinn Hub mobile app directly from your browser. Get push notifications, full-screen access, and manage your freelance orders on the go.…
- Delivery Times and Deadlines Understanding how delivery timeframes work on Zinn Hub.
- Creating Your Zinn Hub Account Getting started on Zinn Hub is quick and easy. Here's how to create your account.
- Contact Us on Telegram Reach Zinn Hub directly on Telegram @ZinnDigital for quick questions and real-time support. Tap to start a conversation.
- Contact & Support Options Need help? Here are all the ways to get support on Zinn Hub.
- Payment Setup & Payout Methods for Zinners Learn how to set up your payment accounts on Zinn Hub and choose from six payout methods. Connect Stripe or PayPal for instant payments,…
- Account Restrictions, Suspensions & Bans Learn why your Zinn Hub account may be paused, suspended or permanently banned. Understand enforcement actions, how to appeal a ban, and how to…
- Communication Best Practices Excellent communication leads to successful orders and great reviews.
