How Can We Help?
We're here to support you. Choose the best way to reach us below.
Help Centre
Browse our knowledge base for instant answers to common questions, tutorials, and guides. Can't find what you need? Open a support ticket from your dashboard.
Visit Help Centre →Email Us
For general enquiries, partnerships, or anything else — drop us an email and we'll get back to you as soon as possible.
[email protected]Support Ticket
Need technical help or have an account issue? Open a tracked, prioritised ticket from your dashboard — just pick the area your question relates to. Write it in whichever language you are most comfortable in.
Chat With Us Right Now
Need instant help? Start a live chat conversation with our support team. Look for the chat widget in the bottom-right corner of your screen — we're ready to assist you in real-time!
Chat With Us Instantly
Want a quick chat? Reach out to us on Telegram for fast, friendly support. Scan the QR code or tap the button below to start a conversation.
Open in Telegram
Questions About an Order?
For order-related questions, the fastest way to get help is to message your Zinner directly. Head to your buyer dashboard, find your order, and use the built-in order messaging to communicate directly with the seller. Messages are translated both ways, so you and your Zinner never need to share a language. It's quicker and keeps everything in one place!
Support in Your Language
Zinn Hub runs in 46 languages, and you can be messaged and notified in 58. Write your support ticket in whichever language you are comfortable in — every notification about it arrives in the language you have chosen. Messaging a Zinner about an order? Those messages are translated both ways, so you each read and write in your own, with a “Show original” toggle on every one. See how the language layer works.
The Bigger Picture Behind Zinn Hub
Want to know how Zinn Hub actually works underneath? These pages explain why our fees are fairer, how the language barrier was removed, how live work gets delivered, how beginners get started, and the story behind the marketplace.
The Fairer Freelance Marketplace
0% commission on your first $500, then tiered rates as low as 7%. Full buyer protection on every order, including crypto payments. ID + proof-of-work verification on every Zinner — the economic foundation everything else builds on.
Read page →The Best Marketplace for Beginners
Free to join, 0% on your first $500, and four ways to sell — full Zinns, Micro Zinns, open projects and your freelancer profile. Built so a complete newcomer can get noticed and win that first client, not get buried.
Read page →The Global Freelance Marketplace
46 full-platform languages, 58 you can be messaged in, 59 display currencies. Every listing, brief, message, review — and the text inside listing images — is translated between buyer and Zinner. Most marketplaces translate their menus; Zinn Hub translates the work.
Read page →Zinn Calls — Live, in Any Language
Video and audio calls built into messaging and every order, running in your browser with nothing to install. Live captions or a spoken translated voice carry the conversation across any language gap as it happens. The call itself is always free.
Read page →About Us
Who we are, why we built a fairer alternative for freelancers, and the mission driving the marketplace forward. Meet the people and the values behind Zinn Hub.
Read page →Earn 10% Commission for 12 Months on Every Referral
Refer buyers and freelancers to Zinn Hub. Earn 10% on every order they place for 12 months — plus up to $22.50 in activation bonuses per qualified freelancer. Top performers win up to $1,000/month per leaderboard. Free to apply, application-based.
Zinn Digital™ LTD
The company behind Zinn Hub
London, WC2H 9JQ
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