AI automation and business systems consultant helping small business owners and operations teams save 10–20 hours a week on admin. Chatbots, voice agents, Shopify and email automation, Power BI dashboards, OCR pipelines, web scraping, and financial modelling. 100% job success across 50+ projects. Fixed-price builds and monthly support plans.
I Will Build AI Automation & Business Systems That Save You 10+ Hours a Week
60-minute discovery call plus a written automation audit identifying where your time is going and which workflows are automatable, with rough cost estimates for each.
- 60-minute consultation call
- Written automation audit
- Tool & platform recommendations
- Cost estimates for each opportunity
- Delivered as PDF or Google Doc
One automation, spreadsheet fix, OCR pipeline, or data extraction project — scoped, built, tested, and handed over within 3 days.
- One automation or system
- Scoping call included
- Built, tested & deployed
- Documentation
- Handover walkthrough
Complete automation system, Power BI dashboard, OCR pipeline, or multi-step workflow — with full documentation and a handover training session.
- Multi-step automation or dashboard
- Full scoping & design
- Built, tested & deployed
- Integration with your existing tools
- Full documentation
- Handover training session
Complete enterprise automation build with advanced integrations, full documentation, handover training, and 30 days of post-launch support bundled in.
- Everything in Full Build
- Advanced integrations
- Custom API work where needed
- Handover training for team
- 30-day post-launch support
- Unlimited revisions
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Value Position
Automation Stack
Delivery Model
Proven Track Record
Best For
What You'll Receive
Full Description
Hi, I'm Steve — an AI automation and business systems consultant helping small business owners, corporate project managers, and operations teams reclaim the 10 to 20 hours a week they lose to admin work that should be handled by systems.
Most small businesses are quietly bleeding time and money to work that is entirely automatable — emails, invoicing, order management, phone logs, reporting, data entry, OCR from PDFs, and reconciliation. I build AI-powered systems that take all of that off your plate permanently, so your time goes back to running the business rather than running the admin.
I specialise in two closely related areas. The first is AI automation for small businesses, including chatbots, voice reception agents, email triage, order management automation, invoice processing, and workflow automation across tools like Make.com, Zapier, Gmail, Shopify, QuickBooks, Airtable, and Google Sheets. The second is Excel and data systems for corporate project managers and operations teams, covering advanced spreadsheets, Power BI dashboards, OCR pipelines that turn PDFs into structured data, web scraping models, and financial modelling tools.
A few recent examples of what this looks like in practice. I built a Shopify order automation system for a retail client in Australia that still runs today under a monthly support contract. I created a phone billing analyser for a US IT consultant delivering over 400 percent return on investment in the first year, and he is retained on a support contract. I scraped and structured competitor pricing data for a car rental company in Iceland, delivering in three days what would have taken them weeks of manual research.
How I work. Most of my clients start with a fixed-price setup project and then move to a monthly support plan so their systems stay current and keep improving. One-off projects are welcome, but where I do my best work is on systems that run in the background and pay for themselves every month through the time and cost savings they produce.
I hold a 100 percent job success score across 50-plus completed projects and Expert-Vetted status placing me in the top 1 percent of consultants. I am based in Thailand and work with clients across the US, UK, Europe, and Australia, with availability across a wide range of time zones.
Message me before ordering if you would like a free 30-minute discovery call to scope the work first. I would rather right-size the package with you than sell you something that does not quite fit. If you already know what you need, order the package that matches and I will confirm scope within a few hours.
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Compare Packages
| Feature | Discovery | Quick Build | Full Build | Enterprise |
|---|---|---|---|---|
| Delivery Time | 2 days | 3 days | 7 days | 10 days |
| Revisions | 1 | 2 | 3 | -1 |
| 60-minute consultation call | ✓ | ✕ | ✕ | ✕ |
| Written automation audit | ✓ | ✕ | ✕ | ✕ |
| Tool & platform recommendations | ✓ | ✕ | ✕ | ✕ |
| Cost estimates for each opportunity | ✓ | ✕ | ✕ | ✕ |
| Delivered as PDF or Google Doc | ✓ | ✕ | ✕ | ✕ |
| One automation or system | ✕ | ✓ | ✕ | ✕ |
| Scoping call included | ✕ | ✓ | ✕ | ✕ |
| Built, tested & deployed | ✕ | ✓ | ✓ | ✕ |
| Documentation | ✕ | ✓ | ✕ | ✕ |
| Handover walkthrough | ✕ | ✓ | ✕ | ✕ |
| Multi-step automation or dashboard | ✕ | ✕ | ✓ | ✕ |
| Full scoping & design | ✕ | ✕ | ✓ | ✕ |
| Integration with your existing tools | ✕ | ✕ | ✓ | ✕ |
| Full documentation | ✕ | ✕ | ✓ | ✕ |
| Handover training session | ✕ | ✕ | ✓ | ✕ |
| Everything in Full Build | ✕ | ✕ | ✕ | ✓ |
| Advanced integrations | ✕ | ✕ | ✕ | ✓ |
| Custom API work where needed | ✕ | ✕ | ✕ | ✓ |
| Handover training for team | ✕ | ✕ | ✕ | ✓ |
| 30-day post-launch support | ✕ | ✕ | ✕ | ✓ |
| Unlimited revisions | ✕ | ✕ | ✕ | ✓ |
Portfolio
Examples of the seller's work related to this Zinn.
AI Web Scraping & Pricing Analysis Model for Car Rental Company
Built an automated web scraping and pricing analysis model for a car rental company in Iceland. The system pulled competitor pricing across multiple booking platforms, structured it into a clean Google Sheets dashboard, and flagged where the client's own pricing was out of line with the market. Delivered in three days — work that would have taken the client's internal team weeks of manual research.
Shopify Order Automation System for Retail Client
Built an end-to-end Shopify order automation system for an Australian retail client covering order validation, warehouse assignment, invoice generation, customer notifications, and inventory updates. Implemented in days and still running today, with the client now retained on a monthly support contract for ongoing monitoring and enhancements.
Phone Billing Analyser for US IT Consultant
Designed and built a phone billing analyser for a US-based IT consultant, automating the categorisation and cost analysis of monthly business phone bills. The system delivered over 400 percent return on investment in the first year through identified billing errors and cost optimisations, and the client remains on a support retainer to keep the tool current with carrier billing format changes.
Extra Information
Why Choose Me
What I Deliver
Service Details
Frequently Asked Questions
Small business owners losing time to admin, corporate project managers needing better reporting tools, and operations teams drowning in manual processes. I work across sectors including e-commerce, IT services, professional services, retail, and manufacturing — essentially any business where manual admin is eating into productive time.
Either works. If you already know what you want, order the matching package and I will build it. If you are not sure, start with the Discovery package. I will audit your workflows, identify the highest-ROI automations, and give you a costed roadmap so you can decide what to build first.
On the automation side: Make.com, Zapier, n8n, Gmail, Outlook, Shopify, WooCommerce, QuickBooks, Xero, Airtable, HubSpot, Pipedrive, Slack, and Notion among others. On the data side: Excel (including Power Query and advanced formulas), Power BI, Google Sheets, and various OCR and web scraping tools. Custom API integrations are available as an addon.
Simple single-workflow automations deliver in 2 to 3 days. Multi-step systems with integrations typically take 5 to 7 days. Enterprise builds with custom API work, bespoke dashboards, and training take 7 to 14 days. The Discovery package delivers in 2 days and gives you a clear estimate for whatever you decide to build next.
Every build includes documentation and a handover walkthrough so you can run the system yourself. The Enterprise package includes 30 days of post-launch support. Many clients choose the Monthly Support Plan addon so the system stays current and keeps improving as their business evolves. Support is entirely optional.
Yes. I use GPT-4 and Claude models inside automations for tasks like email classification, content generation, document extraction, and customer service triage. I can also integrate custom or fine-tuned models where your use case requires it. I keep API costs transparent so you know exactly what your system costs to run each month.
Yes. I regularly work with financial data, customer records, internal operational data, and other sensitive material. NDAs are signed on request, and I follow standard data handling practices including encrypted credential storage, principle-of-least-privilege access, and deletion of project data after handover unless you request otherwise.
Yes. Full Build includes a handover training session, and Enterprise includes a team training session. I also record a video walkthrough of every build so new team members can come up to speed without needing another live session.
During the revision window (2 to 3 revisions depending on package, unlimited on Enterprise), any issues caused by the build are fixed free of charge. Beyond the revision window, the Monthly Support Plan addon covers monitoring and fixes. Most of my long-term clients run on a support plan so issues are caught and resolved before they cause disruption.
Yes. Message me through the platform and we can set up a free 30-minute scoping call. I would rather right-size the package with you than sell you something that does not quite fit. If you prefer to go straight to a paid Discovery package with a longer call and written audit, that works too.
Customer Reviews
See what our customers say about this Zinn
Steve was great and very committed to completing the job with the outcome as the focus, not just pushing the job through. The job was more complex than first thought and Steve made sure to work within our framework and constraints. Highly recommend.
Steve was a great help and a great communicator. He is straightforward and upfront about all details of the project. I would highly recommend him for anyone looking to digitize data.
Highly knowledgeable and timely.
Steve is a wonderful professional who has supported our project at an important stage. In addition to his great work, he also had useful advice beyond the scope of the project itself.
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