Get a custom AI chatbot trained on your own data — saving your team hours on repetitive tickets whilst delivering instant, accurate support to your customers around the clock.
I Will Build an AI Customer Support Chatbot for Your Website
A website chatbot widget trained on your data — ideal for businesses wanting fast, accurate AI-powered answers on their site.
- AI LLM model integration for natural, context-aware conversation
- Retrieval-Augmented Generation (RAG) trained on your own data
- Website chatbot widget ready to embed
- Full source code delivered — you own it
- 1 revision included
Everything in Basic, plus conversational journeys, CRM integration and multi-language support — for teams that need a smarter, connected system.
- Everything in Basic (LLM integration, RAG, source code, website widget)
- Pre-set conversational journey — guide users through structured flows
- CRM and database integration — sync interactions with your existing systems
- Multi-language support — serve customers in their preferred language
- 2 revisions included
The complete AI customer support system — multi-channel, fully integrated, with 30 days of post-launch optimisation support.
- Everything in Boost (LLM, RAG, source code, conversational flows, CRM, multi-language)
- Multi-channel deployment — website, email, WhatsApp, Instagram, Telegram and more
- Escalation to live human agents built into the conversation flow
- Custom conversation rules and support ticket management interface
- 30-day post-launch optimisation period with the team
- 3 revisions included
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Value Position
AI Architecture
Ownership Model
Deployment Scope
Post-Launch Support
What You'll Receive
Full Description
If your team is spending too much time answering the same questions over and over, or if customer enquiries are slipping through the cracks, an AI-powered support chatbot is one of the smartest investments you can make right now.
This service delivers a fully functional AI customer support chatbot built specifically for your business — trained on your own data, integrated into your website, and configured to handle real conversations the way your customers actually ask them.
Using cutting-edge Large Language Model (LLM) integration and Retrieval-Augmented Generation (RAG), the chatbot doesn't just match keywords — it understands context and pulls accurate answers directly from your content, documentation, FAQs or knowledge base. The result is a support experience that feels genuinely intelligent, not robotic.
**What you get at every tier:**
- AI LLM model integration powering natural, contextual conversation
- Retrieval-Augmented Generation (RAG) so the bot answers from your actual data
- Full source code delivered to you — you own it completely
Higher tiers add pre-set conversational journeys (guiding users through structured flows), CRM and database integration (so every interaction feeds your existing systems), and multi-language support (serve customers in their preferred language without extra overhead).
**How it works:**
You bring the vision. Once the order starts, the team guides you through gathering your data, mapping out your conversation flows, and setting clear targets. From there, the technical build is handled for you, with regular check-in touchpoints to keep you informed. At launch, the London-based team works alongside you for 30 days to optimise the system and ensure it hits your goals — this applies to the full Premium build.
**Who this is for:**
This service suits businesses of any size that handle recurring customer enquiries — whether you're an e-commerce brand, a SaaS product, a service business, or an enterprise team managing support at scale. If you're fielding the same questions daily, a well-built AI chatbot pays for itself quickly.
**Why this seller:**
With over 30 AI projects delivered, the Zinn Digital team brings genuine hands-on experience building AI support systems — not off-the-shelf demos. They understand both the technical implementation and the real-world business outcomes that matter. If you want to avoid the common mistakes companies make when deploying customer support AI, this is the team to work with.
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Compare Packages
| Feature | Basic | Boost | Premium |
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
| Revisions | 1 | 2 | 3 |
| AI LLM model integration for natural, context-aware conversation | ✓ | ✕ | ✕ |
| Retrieval-Augmented Generation (RAG) trained on your own data | ✓ | ✕ | ✕ |
| Website chatbot widget ready to embed | ✓ | ✕ | ✕ |
| Full source code delivered — you own it | ✓ | ✕ | ✕ |
| 1 revision included | ✓ | ✕ | ✕ |
| Everything in Basic (LLM integration, RAG, source code, website widget) | ✕ | ✓ | ✕ |
| Pre-set conversational journey — guide users through structured flows | ✕ | ✓ | ✕ |
| CRM and database integration — sync interactions with your existing systems | ✕ | ✓ | ✕ |
| Multi-language support — serve customers in their preferred language | ✕ | ✓ | ✕ |
| 2 revisions included | ✕ | ✓ | ✕ |
| Everything in Boost (LLM, RAG, source code, conversational flows, CRM, multi-language) | ✕ | ✕ | ✓ |
| Multi-channel deployment — website, email, WhatsApp, Instagram, Telegram and more | ✕ | ✕ | ✓ |
| Escalation to live human agents built into the conversation flow | ✕ | ✕ | ✓ |
| Custom conversation rules and support ticket management interface | ✕ | ✕ | ✓ |
| 30-day post-launch optimisation period with the team | ✕ | ✕ | ✓ |
| 3 revisions included | ✕ | ✕ | ✓ |
Portfolio
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Build an AI Customer Support Chatbot for Your Website


Build an AI Customer Support Chatbot for Your Website

Extra Information
Why Choose Me
Perfect For
My Process
Frequently Asked Questions
You'll need to share the data you want the chatbot trained on — this could be FAQs, help documentation, product pages, policy documents or any text that represents what your customers typically ask about. The more relevant content you provide, the more accurate your chatbot will be. Once your order is placed, the team will guide you through gathering and formatting everything needed.
Rather than relying solely on a pre-trained AI model, RAG connects the chatbot to your specific data at the moment a question is asked. This means the bot pulls accurate, up-to-date answers from your actual content — reducing hallucinations and ensuring responses reflect your business, not generic AI outputs.
Yes. The chatbot widget is designed to work across virtually any website platform. If you have a specific setup or CMS, mention it when you place your order and the team will confirm compatibility and the best approach for your situation.
Live agent escalation is included in the Premium tier. When the chatbot reaches the limits of what it can handle — or when a customer requests a human — the conversation is smoothly transferred to a live agent, keeping the experience seamless.
The Boost and Premium tiers include CRM and database integration. The specific CRM you use will be discussed at the start of the project so the right integration approach can be scoped. Mention your CRM in your order requirements and the team will advise on the best method.
Available in the Boost and Premium tiers, multi-language support means the chatbot can understand and respond in more than one language — allowing you to serve customers who communicate in different languages without needing separate bots or manual translation.
Yes, full source code is included in every tier. You receive the complete codebase for your chatbot, giving you full ownership and the flexibility to maintain or extend it in the future.
Each tier includes a set number of revisions (1 for Basic, 2 for Boost, 3 for Premium). Revisions cover adjustments within the agreed scope of the project. If you need additional revisions beyond what your tier includes, these can be added via the optional extra revision addon.
Customer Reviews
See what our customers say about this Zinn
What sets Luka apart is his mindset. He starts with your “why” before touching a single line of code, shaping every decision around your goals. The result is an AI project that truly delivers.
Very quick and easy to work with! Luka immediately knew what the issue was and solved it quickly. Plus, he gave me some tips to watch out for in the future. Recommended!
Awesome work! Very detailed and easy to understand
Great work once again!
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