Automation and Artificial Intelligence applied to business processes
I help companies and agencies reduce manual tasks, improve customer service and connect their tools through automation and AI solutions.
I work with Make, n8n, APIs, webhooks, OpenAI, WhatsApp Cloud API, Google Workspace, Airtable and Telegram, developing:
- process automation;
- virtual assistants and chatbots;
- platform integrations;
- scheduling and booking systems;
- information processing and classification flows;
- communication automation.
My approach is practical: I analyse the process, design the solution, implement, test and document the flow so that it can be used clearly and stably.
I have developed projects such as automated scheduling systems via WhatsApp and Google Calendar, as well as intelligent information analysis and distribution flows.
Objective: to transform repetitive tasks into faster, more organised and efficient processes, maintaining human intervention where it truly adds value.