Zinn Hub gives Zinners flexibility in how they receive payments. You can connect your own Stripe and PayPal accounts for instant payments, use Zinn Hub's platform payment accounts with weekly Friday payouts, or use a combination of both.
This guide explains how each mode works, what gets deducted, your payout options, and how to track everything through your dashboard.
Setup your payment settings inside your dashboard at: https://zinnhub.com/dashboard/zinner/payment-setup/
Two Payment Modes
Zinn Hub operates two payment modes. You can use one or both at the same time.
Direct Payments — Your Own Accounts
When you connect your own Stripe and/or PayPal accounts via Payment Settings under the Wizards heading in your Zinner Dashboard, buyer payments go instantly and directly into your account at the point of sale. The platform commission is deducted before the payment reaches your account. This is the fastest way to get paid and a major advantage over platforms like Fiverr and Upwork where sellers often wait days or weeks.
Platform Payments — Zinn Hub Managed
If you have not connected your own Stripe or PayPal, payments are processed through Zinn Hub's platform payment accounts. Buyers still see the same full range of payment options at checkout — there is no difference from their side. Your earnings are held until the order is completed and accepted by the buyer, then paid out automatically every Friday to your chosen payout method. All cryptocurrency orders are processed as platform payments regardless of whether you have your own accounts connected.
Using Both Together
You can connect your own Stripe and PayPal for instant payments on card and PayPal orders while cryptocurrency orders are always processed as platform payments with Friday payouts. This gives you the best of both worlds — instant payments where possible and weekly payouts for crypto.
What Gets Deducted
Zinn Hub does not charge any hidden fees and does not inflate any costs. Here is exactly what is deducted from your earnings:
Platform Commission— Zinn Hub's commission based on your tier or membership plan. On the Free plan this starts at 0% for your first $500 in sales and then follows the tiered structure (20% down to 8% as your sales grow). On the Pro plan it is a flat 8%. On the Agency plan it is a flat 7%. Commission is deducted at the time the order is placed.
Payment Processing Fees— The fees charged to Zinn Hub by the payment processor (Stripe, PayPal, or NOWPayments) for processing the buyer's payment. These are the standard fees charged by those providers and are passed through to you at cost. Zinn Hub does not add anything on top.
Payout Fees (Platform Payments Only)— For Friday payouts, the payout provider (PayPal, bank, Payoneer, or blockchain network for crypto) charges a fee to send the money to you. This is passed through at cost. Zinn Hub does not add anything on top.
For direct payments through your own Stripe or PayPal, the processing fees are deducted by your payment processor directly as normal — this is between you and Stripe or PayPal, not Zinn Hub.
To be clear:Zinn Hub only takes the platform commission. All other deductions are third-party processing and payout costs passed through at the exact amount charged to us. We do not mark up, inflate, or add any additional fees whatsoever.
Platform Payout Methods
For platform-managed payments, you can choose from six payout methods. Configure your preference in Payment Settings under the Wizards heading in your Zinner Dashboard.
- PayPal— Paid to your PayPal email address
- Cryptocurrency (USDT or USDC)— Paid to your crypto wallet address
- UK Bank Transfer— Direct to your UK bank account
- SEPA Bank Transfer (Europe)— For European bank accounts
- US Bank Wire— Direct to your US bank account
- Payoneer— Paid to your Payoneer account
Each payout method has its own third-party fees which are deducted from your payout at cost. You can change your payout method at any time in Payment Settings.
Payout Schedule and Rules
Platform payouts are processed automatically every Friday. There are some important rules to understand:
$50 Minimum Payout— Your earned balance must be at least $50 for a payout to be processed. If your balance is below $50, it rolls over to the following Friday.
Completed Orders Only— Only earnings from orders that have been completed and accepted by the buyer are eligible for payout. If an order is still in progress, the earnings are held and will not be included in that week's payout. They will roll over to the next Friday payout once the buyer accepts delivery. If the buyer does not respond within the auto-acceptance period, the order auto-completes and the earnings become eligible.
Pending Orders— Orders that are delivered but not yet accepted by the buyer are shown as pending in your dashboard. These earnings are not included in Friday payouts until the order is fully completed.
Tracking Your Earnings with My Payouts
Click the My Payouts menu item in your Zinner Dashboard to see a complete picture of your earnings. My Payouts shows you:
- Completed earnings— Money from accepted orders that is ready for payout or has already been paid out
- Pending earnings— Money from orders that are still in progress or delivered but not yet accepted by the buyer
- Payout history— A full record of every payout you have received including the date, amount, method, and any deductions
- Upcoming payout— What you are due to receive on the next Friday payout
This gives you a clear, up-to-date view of exactly where your money is at all times. Pending orders will automatically roll over to the next Friday payout once they are completed and accepted.
Which Payment Mode Is Right for Me?
Connect your own Stripe and PayPal if you want:
- Instant payments at the point of sale
- No waiting for Friday payouts on card and PayPal orders
- Identity verification through KYC which builds buyer trust
- Full control over your earnings with no funds held by Zinn Hub
Use platform payments if you:
- Are in a country where Stripe is not available
- Prefer not to set up your own payment processing accounts
- Want to keep things simple and receive a single weekly payout
- Are happy with the Friday payout schedule
Use both if you want:
- Instant payments on card and PayPal orders through your own accounts
- Weekly Friday payouts on cryptocurrency orders (these are always platform payments)
- Maximum flexibility and the widest range of payment options for your buyers
Regardless of which mode you use, buyers always see the same full range of payment options at checkout. The difference is only in how and when you receive your earnings.
Quick Comparison
Direct Payments (Your Own Accounts)
- When you get paid: Instantly at point of sale
- What is deducted: Platform commission and your own processor fees
- Minimum payout: None
- Payout method: Your connected Stripe or PayPal account
- Setup: Payment Settings under Wizards heading
Platform Payments (Zinn Hub Managed)
- When you get paid: Every Friday
- What is deducted: Platform commission, processing fees at cost, payout fees at cost
- Minimum payout: $50
- Payout methods: PayPal, crypto (USDT/USDC), UK bank, SEPA, US wire, Payoneer
- Setup: Payment Settings under Wizards heading
Connecting Your Payment Accounts
To connect your own Stripe or PayPal or to configure your platform payout method, go to your Zinner Dashboard and click Payment Settings under the Wizards heading. For detailed step-by-step guides on connecting each provider, see our dedicated articles:
- How to Connect Your Stripe Account to Receive Payments
- How to Connect Your PayPal Account to Receive Payments
Need Help?
If you have any questions about payments or payouts, contact our support team through the Help Centre at
