I Will deliver automated website tests in 2 days for your key customer journeys, with a pass or fail report

Changes to a website have a habit of breaking the parts that earn money. A booking page stops taking bookings, an enquiry form quietly fails, or a page that looks fine on a laptop falls apart on a phone. Most owners only find out when a customer complains, or worse, when nobody books at all. Crom Services sets up automated tests around the journeys your customers actually take, and checks each one on a phone-sized screen and on a desktop browser. You get your pass or fail report in 2 days. The clock starts once we have the access we need.

What you get:

• We agree the customer journeys that matter in plain words first, such as making a booking, sending an enquiry or paying
• Automated tests that click through your real site exactly as a customer would
• Every check run on desktop and on a phone-sized screen
• A clear pass or fail report, with a screenshot of anything that failed, so you see what your customer would have seen
• A plain list of what failed, sorted into fix now, fix next and flagged for later
• A short handover note on reading the results and adding a test when something new is fixed
• Tests handed over ready to re-run; automatic runs quoted separately

What we need from you:

• A link to the site, and a test copy if you have one
• The three to five journeys that matter most
• Test details to use, such as a test card or a test login. We never ask for your own passwords.

What the sample shows:
Our sample report is for Saltbush Dog Grooming's online booking page. The first run failed 11 of 15 customer journeys on both phone and desktop. It caught the same time being bookable twice, past times being offered, a refresh losing the customer's request, and the owner's booking desk not showing new bookings. After the fixes, all 30 checks passed.

How it runs:

• You order and answer the requirements
• We confirm the journeys in and out of scope before any work starts
• We write and run the tests, and send the report
• You get the handover note and the tests, ready to run again

Delivery is 2 days, with 1 revision round. The clock starts once we have the access we need.

Fully remote. No calls needed; questions and handover happen in the order messages.

Our promise:
Fixed price. If it doesn't work as agreed, we fix it free within 7 days of handover. We won't leave you with something broken that we built; for ongoing support there's a monthly care plan.

Not included:
Fixing the problems the tests find (we quote that separately), Safari and Firefox runs, a full accessibility audit, load testing, and checking real messages sent to customers.