When your Zinner completes your order, they'll send a final delivery. Here's what to do next.
How Delivery Works
- The Zinner completes your work
- They submit a Final Deliverythrough the order system
- You receive a notification
- You review the delivered work
- You accept or request revision
Reviewing Your Delivery
When you receive delivery:
- Go to your order in My Account
- View the delivery message and files
- Download and review everything carefully
- Test any functional deliverables (websites, code, etc.)
What to Check
✅ Does it match what you ordered?
✅ Is everything from the description included?
✅ Are all files present and working?
✅ Does it meet your requirements?
✅ Is the quality acceptable?
Accepting Delivery
If you're satisfied with the work:
- Click Accept Delivery(or similar button)
- The order will be marked as completed
- You'll be prompted to leave a review
Important:Once you accept, the order is final. Make sure you're completely satisfied before accepting.
Requesting a Revision
If changes are needed:
- Use the Order Chatto communicate with your Zinner
- Clearly explain what needs to be changed
- Reference specific items from your original requirements
- The Zinner will revise and re-deliver
Revision Guidelines
- Revisions must be within the original order scope
- Check how many revisions are included in the Zinn
- Be specific about what needs changing
- Don't request entirely new work as a "revision"
Auto-Completion
If you don't respond to a delivery within a certain period (5 days is default), the order will auto-complete. This protects Zinners from unresponsive buyers.
To prevent auto-completion, make sure you:
- Check your emails regularly
- Review deliveries promptly
- Communicate if you need more time
After Completion
Once your order is complete:
- Leave a review— Help other buyers and reward good Zinners
- Download all files— Save everything you need
- Keep records— Save order details for your records
Problems With Delivery?
If there's a genuine issue with what was delivered:
- First, communicate with your Zinner via order chat
- Clearly explain the problem
- Give them a chance to resolve it
- If unresolved, contact support
