Crom Services keeps the setup you already have working. Every month we run a test on it (a test call for a phone line, or a test order or booking for a sync or workflow), fix anything that broke, make small changes like FAQ answers, hours or prices, and send you a short plain note on what we checked and fixed. No lock-in, cancel any time.
I Will test your phone line, sync or workflow every month, fix what broke and make small changes, cancel any time
1 setup, a monthly test run, fixes, and up to 30 minutes of small changes.
- 1 setup looked after
- Monthly test run
- Fix if anything we built broke
- Up to 30 minutes of small changes
- Short monthly note
- No lock-in, cancel any time
1 setup, a monthly test run, fixes, and up to 1 hour of small changes.
- 1 setup looked after
- Monthly test run
- Fix if anything we built broke
- Up to 1 hour of small changes
- Short monthly note
- No lock-in, cancel any time
Up to 3 setups, a monthly test run on each, fixes, and up to 2 hours of small changes.
- Up to 3 setups looked after
- Monthly test run on each
- Fix if anything we built broke
- Up to 2 hours of small changes
- Short monthly note
- No lock-in, cancel any time
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Key details about this service to help you decide. Generated by Zinn Hub, not the seller.
Value Position
Service Type
What Gets Tested
Change Allowance
Coverage
What You'll Receive
Full Description
What you get:
Things break quietly. A price changes, an app updates, a phone menu goes stale, and nobody notices until a customer does. Crom Services checks your setup every month and keeps it working, so you don't have to remember to.
Each month:
- A test run of your setup: a test call for a phone line, or a test order or booking for a sync or workflow
- A fix if anything we built broke
- Small changes within your plan's time: FAQ answers, opening hours, prices and similar
- A short plain-words note on what we checked and what we fixed
- A private job-status page for questions and updates
What it covers:
Setups we built for you, or a setup we've checked and agreed to look after. One setup on Basic and Standard, up to 3 on Premium.
What we need from you:
- Which setup or setups to look after
- Who to tell if something is down
- Changes you want, sent through the private job-status page
Your accounts and keys stay yours.
Terms:
- No lock-in. Cancel any time, and the plan stops at the end of that month
- If you buy a pack from us, the first month is included
- Unused change time doesn't roll over
- Fixed price each month. If a fix doesn't work as agreed, we fix it free within 7 days. We won't leave you with something broken that we built
Not included:
Ongoing call, hosting or app charges (these run on your own accounts unless agreed), new features, new flows or bigger changes. We quote those separately so you know the price first.
How a month runs:
- Early in the month we run the test and check the results
- If something broke, we fix it and tell you what it was
- Changes you sent in get done within your plan's time
- At the end of the month you get the short note, in plain words, with nothing to decode
If you're not sure which plan fits, start on Basic. You can move up or down any month.
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Compare Packages
| Feature | Basic | Standard | Premium |
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
| Revisions | 1 | 1 | 1 |
| 1 setup looked after | ✓ | ✓ | ✕ |
| Monthly test run | ✓ | ✓ | ✕ |
| Fix if anything we built broke | ✓ | ✓ | ✓ |
| Up to 30 minutes of small changes | ✓ | ✕ | ✕ |
| Short monthly note | ✓ | ✓ | ✓ |
| No lock-in, cancel any time | ✓ | ✓ | ✓ |
| Up to 1 hour of small changes | ✕ | ✓ | ✕ |
| Up to 3 setups looked after | ✕ | ✕ | ✓ |
| Monthly test run on each | ✕ | ✕ | ✓ |
| Up to 2 hours of small changes | ✕ | ✕ | ✓ |
Service Details
Frequently Asked Questions
A private page for your plan only, for questions, updates and the monthly note. It is not a shared portal.
Yes, any time. No lock-in. The plan stops at the end of that month.
Yes. If you buy a pack from us, the first month of care is included.
Things like FAQ answers, opening hours and prices. New features or new flows are quoted separately.
No. Those run on your own accounts unless we agree otherwise.
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