Dedicated Shopify VA managing day-to-day operations for ecommerce brands — order processing, product uploads, inventory, customer support, social media, and email marketing. Part-time or full-time support that keeps your store running smoothly while you focus on growth.
I Will Be Your Shopify Virtual Assistant for Store Management & Customer Support
One-off Shopify task — product upload batch, inventory sync, customer support catch-up, or similar focused job.
- One specific task scope
- Up to 5 hours work
- Delivered in 2 days
- Clear task summary at completion
One week of part-time VA support covering order processing, customer inbox, product updates, and basic social scheduling.
- 10 hours over 1 week
- Daily order processing
- Customer support (Gorgias / Zendesk / Shopify Inbox)
- Product uploads & updates
- Basic social scheduling
- End-of-week summary report
One month of part-time VA support — 20 hours per week covering full ecommerce operations, customer support, and light marketing.
- 20 hours per week for 1 month
- Full daily order processing
- Customer support & inbox management
- Product catalog management
- Social media scheduling
- Weekly reporting
- Email flow maintenance
One month of full-time VA support — 40 hours per week covering end-to-end ecommerce operations, customer support, social, and email marketing.
- 40 hours per week for 1 month
- Full daily operations
- Customer support & chargebacks
- Product catalog & SEO
- Social media posting & community management
- Klaviyo email flow management
- Weekly + month-end reporting
- Admin coordination (Airtable / Notion / ClickUp)
- Unlimited revisions
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Key details about this service to help you decide. Generated by Zinn Hub, not the seller.
Value Position
Platform Coverage
Support Stack
Engagement Type
Best For
What You'll Receive
Full Description
Hi, I'm Akande — a Shopify virtual assistant and ecommerce operations specialist helping store owners keep their day-to-day running smoothly while they focus on growing the business.
Most Shopify store owners do not lack ideas. They struggle with execution. Orders need processing accurately every day. Customer emails pile up. Inventory drifts out of sync. Product uploads sit half-finished. Social posts go out late or not at all. These are the tasks that quietly drain founder time and energy, and they are exactly what I handle.
I work inside Shopify Admin every day, managing product listings, order fulfilment, inventory, dropshipping workflows, and customer support across a full stack of ecommerce tools. I am organised, proactive, and reliable. I take ownership of tasks, anticipate issues before they become problems, and work independently with minimal supervision.
What a typical engagement covers. Day-to-day Shopify store management including product uploads, collections, navigation, and tags, plus high-converting product pages with SEO-friendly titles, descriptions, and metafields. Order processing and fulfilment via Shopify, CJ Dropshipping, DSers, ShipStation, or ShipBob, including missing packages, reships, shipping delays, and order troubleshooting. Customer support through Gorgias, Zendesk, or Shopify Inbox with a brand-aligned professional tone covering order status queries, refunds, returns, shipping updates, chargeback disputes, and daily issue summaries. Social media management across Instagram, TikTok, and Facebook including scheduling, community engagement, and coordinating posts with offers and stock availability. Email marketing flows in Klaviyo or Shopify Email covering abandoned cart, welcome series, and post-purchase sequences. Admin coordination via Airtable, Notion, or ClickUp, plus weekly reporting on Shopify and GA4 data covering sales trends, customer acquisition cost, and inventory forecasting.
Tools I work with daily. For ecommerce and dropshipping: Shopify Admin, CJ Dropshipping, DSers, AliExpress, Spocket, Replo, Judge.me, Amazon, TikTok Shop. For logistics: ShipStation and ShipBob. For customer support: Gorgias, Zendesk, Shopify Inbox, Gmail. For social and marketing: Instagram, TikTok, Facebook, Klaviyo, Canva. For data and operations: GA4, Shopify Analytics, Airtable, Notion, ClickUp, Zapier, Excel, Google Sheets. I also use ChatGPT, Claude, and Shopify Sidekick to speed up product copy, meta tags, alt text, and customer responses while keeping quality consistent.
How I work. You get a reliable partner who flags issues before they become problems, keeps things organised behind the scenes, and stays committed to your store's long-term growth. I show up consistently and get things done right, whether you need a few hours a week or full-time ecommerce support.
Message me before ordering if you want a quick call to scope the right package for your store. Otherwise, order directly and I'll confirm within a few hours. Monthly retainer arrangements are welcome — most of my ongoing work runs that way.
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Compare Packages
| Feature | Quick Task | Weekly Support | Monthly Part-Time | Monthly Full-Time |
|---|---|---|---|---|
| Delivery Time | 2 days | 7 days | 30 days | 30 days |
| Revisions | 1 | 2 | 3 | -1 |
| One specific task scope | ✓ | ✕ | ✕ | ✕ |
| Up to 5 hours work | ✓ | ✕ | ✕ | ✕ |
| Delivered in 2 days | ✓ | ✕ | ✕ | ✕ |
| Clear task summary at completion | ✓ | ✕ | ✕ | ✕ |
| 10 hours over 1 week | ✕ | ✓ | ✕ | ✕ |
| Daily order processing | ✕ | ✓ | ✕ | ✕ |
| Customer support (Gorgias / Zendesk / Shopify Inbox) | ✕ | ✓ | ✕ | ✕ |
| Product uploads & updates | ✕ | ✓ | ✕ | ✕ |
| Basic social scheduling | ✕ | ✓ | ✕ | ✕ |
| End-of-week summary report | ✕ | ✓ | ✕ | ✕ |
| 20 hours per week for 1 month | ✕ | ✕ | ✓ | ✕ |
| Full daily order processing | ✕ | ✕ | ✓ | ✕ |
| Customer support & inbox management | ✕ | ✕ | ✓ | ✕ |
| Product catalog management | ✕ | ✕ | ✓ | ✕ |
| Social media scheduling | ✕ | ✕ | ✓ | ✕ |
| Weekly reporting | ✕ | ✕ | ✓ | ✕ |
| Email flow maintenance | ✕ | ✕ | ✓ | ✕ |
| 40 hours per week for 1 month | ✕ | ✕ | ✕ | ✓ |
| Full daily operations | ✕ | ✕ | ✕ | ✓ |
| Customer support & chargebacks | ✕ | ✕ | ✕ | ✓ |
| Product catalog & SEO | ✕ | ✕ | ✕ | ✓ |
| Social media posting & community management | ✕ | ✕ | ✕ | ✓ |
| Klaviyo email flow management | ✕ | ✕ | ✕ | ✓ |
| Weekly + month-end reporting | ✕ | ✕ | ✕ | ✓ |
| Admin coordination (Airtable / Notion / ClickUp) | ✕ | ✕ | ✕ | ✓ |
| Unlimited revisions | ✕ | ✕ | ✕ | ✓ |
Portfolio
Examples of the seller's work related to this Zinn.
Shopify Store Daily Operations Support
Ongoing end-to-end Shopify store management covering daily order processing, customer support inbox management, product uploads, inventory monitoring, and weekly performance reporting. Established reliable daily operational routines that freed up the store owner to focus on growth initiatives rather than day-to-day execution.
Customer Support Inbox Setup & Management
Built out a structured customer support system in Gorgias covering ticket categorisation, response templates for common queries (order status, refunds, returns, shipping), and daily triage routines. Delivered consistent brand-aligned responses with clear escalation criteria for complex cases and chargeback disputes.
Product Catalog & SKU Management
Managed a large Shopify product catalog with accurate SKU structure, variant setup, SEO-friendly titles and descriptions, metafields, and multi-currency pricing. Kept inventory levels in sync across channels to prevent stock discrepancies and revenue leaks, with regular audits for accuracy.
Extra Information
Why Choose Me
What I Deliver
Service Details
Frequently Asked Questions
Both. Quick Task handles one-off jobs like product upload batches or inventory sync. Weekly Support covers a single week of part-time help. Monthly packages are designed for ongoing retainer-style support, which is how most of my work runs. Many clients start with Weekly Support and move to monthly once they see the workload covered reliably.
Shopify Admin daily, plus CJ Dropshipping, DSers, AliExpress, Spocket, Replo, Judge.me, Amazon, TikTok Shop, ShipStation, ShipBob, Gorgias, Zendesk, Shopify Inbox, Klaviyo, Canva, Airtable, Notion, ClickUp, Zapier, Excel, Google Sheets, GA4, and Shopify Analytics. I also use ChatGPT, Claude, and Shopify Sidekick to speed up product copy and customer responses while keeping quality consistent.
I'll ask for collaborator access via your Shopify admin, which you grant with the specific permissions I need — no more. You stay in full control and can revoke access instantly if needed. For support tools like Gorgias or Klaviyo, you invite me as a team member. I follow standard data handling practices and NDAs are signed on request.
Flexibility is built in. On monthly packages we can scale up or down month-to-month based on your actual volume. If you're in a seasonal business, tell me at the start and we'll plan the engagement around peak and off-peak periods.
Yes. I manage routine customer support end-to-end (order status, refunds, returns, shipping updates), and I handle chargeback disputes with appropriate documentation. Complex or high-value disputes I'll flag to you before responding so you have final sign-off on the approach.
Yes. Weekly Support includes basic social scheduling. Monthly Part-Time and Monthly Full-Time cover full social media management across Instagram, TikTok, and Facebook including scheduling, community engagement, replying to comments and messages, and coordinating posts with offers and stock availability. Influencer outreach and product seeding coordination are included on the full-time package.
Yes. The Klaviyo Email Flow Setup addon sets up three core flows (welcome, abandoned cart, post-purchase) as a one-off project. Monthly Full-Time includes ongoing Klaviyo management — flow maintenance, segmentation, and scheduled campaigns. For stores that don't use Klaviyo yet, I can set you up on their free plan to get started.
Yes. Dropshipping workflows are a core part of what I do — CJ Dropshipping, DSers, AliExpress, and Spocket integrations are all familiar. I handle timely tracking updates, supplier follow-ups, and the specific customer support patterns that dropshipping businesses need.
I'm in Nigeria (West Africa time), and I can flex my schedule to overlap with your working hours. For monthly packages we agree response windows upfront so you know when to expect replies and your customers get consistent timing.
Yes. Monthly engagements run month-by-month with no long-term lock-in. You can pause or end the engagement at any month boundary. I'd ask for a week's notice so we can wrap up open work and hand over cleanly.
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