Is Meta forcing your shop onto Facebook or Instagram checkout? Our London-based specialist team will properly configure your shop settings and restore the checkout method that works best for your business.
I Will Fix Your Facebook and Instagram Shop Checkout Issues
Account-access checkout fix — we work directly in your Business Manager to resolve the issue fast.
- Account access via Business Manager (no password needed)
- Checkout issue diagnosed and fixed
- Shopping feature approval check
- E-commerce platform integration
- Product catalogue synchronisation
- 1 social commerce store configured
No account access required — we fix your checkout live via a remote screen-share session.
- Zero account access required — you stay in full control
- Live fix via Zoom, Google Meet or AnyDesk
- Checkout issue diagnosed and resolved in session
- Shopping feature approval check
- E-commerce platform integration confirmed
- Product catalogue synchronisation verified
Full restoration of the 'checkout on website' method — reverse Meta's forced on-platform checkout.
- Restores 'checkout on website' option (overrides Meta's forced platform checkout)
- Account access via Business Manager (no password needed)
- Full checkout configuration and verification
- Shopping feature approval check
- E-commerce platform integration
- Product catalogue synchronisation
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Value Position
Access Flexibility
Checkout Restoration
Turnaround Time
Specialist Location
What You'll Receive
Full Description
If Meta's recent Shop updates have disrupted your checkout flow — forcing you onto on-platform checkout when you need customers redirected to your website — this service is built precisely for that problem.
We are a London, England-based team of Facebook and Instagram Shop specialists. We understand the specific changes Meta has rolled out, how they affect existing shop configurations, and exactly how to fix or reconfigure them. Whether your checkout is broken, misconfigured, or you simply want to revert to the "checkout on website" method that Meta appeared to remove, we have the expertise to sort it properly.
**What we fix and configure:**
- Checkout setting errors and conflicts within your Meta Shop
- Shopping feature approval and eligibility issues
- E-commerce platform integration (connecting your existing store to your shop)
- Product catalogue synchronisation so your items display and purchase correctly
- Restoration of the "checkout on website" option for those who need it
**How the service works:**
We offer three distinct ways to work with you, depending on your comfort level with access and the scope of what needs fixing.
Our entry package is a hands-on fix where we are added to your Business Manager as an admin or employee — no passwords or direct login credentials are ever required from you. We work directly within your account to identify and resolve the checkout issue efficiently, typically within a single working day.
For clients who prefer not to grant account access, our screen-share session package lets us guide and execute fixes together via a remote session — you remain in full control throughout, and no access is handed over.
For businesses specifically needing to restore the original "checkout on website" method, our full restoration package handles precisely that, requiring account access and a slightly longer turnaround to implement correctly.
**Who this is for:**
- UK and international businesses selling on Facebook or Instagram Shop
- Merchants affected by Meta's forced checkout update
- Shop owners whose checkout stopped working after a Meta policy change
- Anyone who wants their checkout redirecting to their own website rather than completing inside Meta
If you have any questions before ordering, please reach out via the platform message system and our team will respond promptly.
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Compare Packages
| Feature | Basic Fix | Screen-Share Fix | Website Checkout Restore |
|---|---|---|---|
| Delivery Time | 1 days | 1 days | 2 days |
| Revisions | 1 | 1 | 1 |
| Account access via Business Manager (no password needed) | ✓ | ✕ | ✓ |
| Checkout issue diagnosed and fixed | ✓ | ✕ | ✕ |
| Shopping feature approval check | ✓ | ✓ | ✓ |
| E-commerce platform integration | ✓ | ✕ | ✓ |
| Product catalogue synchronisation | ✓ | ✕ | ✓ |
| 1 social commerce store configured | ✓ | ✕ | ✕ |
| Zero account access required — you stay in full control | ✕ | ✓ | ✕ |
| Live fix via Zoom, Google Meet or AnyDesk | ✕ | ✓ | ✕ |
| Checkout issue diagnosed and resolved in session | ✕ | ✓ | ✕ |
| E-commerce platform integration confirmed | ✕ | ✓ | ✕ |
| Product catalogue synchronisation verified | ✕ | ✓ | ✕ |
| Restores 'checkout on website' option (overrides Meta's forced platform checkout) | ✕ | ✕ | ✓ |
| Full checkout configuration and verification | ✕ | ✕ | ✓ |
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Fix Your Facebook and Instagram Shop Checkout Issues
Fix Your Facebook and Instagram Shop Checkout Issues
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Frequently Asked Questions
Yes. Our Website Checkout Restore package is designed specifically for this. Meta cannot permanently force you to keep on-platform checkout, and we can reconfigure your shop so customers are directed to your own website to complete their purchase.
Never. For the access-based packages, we are added to your Business Manager as an admin or employee role — this is a standard Meta feature that gives us the permissions needed without you ever sharing a password or login credential.
That is completely understandable. Our Screen-Share Fix package requires zero account access. We join a live session via Zoom, Google Meet or AnyDesk and walk through the fix together — you remain in full control of your account throughout.
The Basic Fix and Screen-Share Fix packages are delivered within 1 business day. The Website Checkout Restore package takes up to 2 business days due to the additional configuration involved.
For access-based packages, you will need to add us to your Business Manager once the order is placed — we will guide you through exactly how to do this via the order chat. For the screen-share package, we will coordinate a mutually convenient time for the live session.
Each package includes a revision round. If the checkout issue persists after our initial fix, raise it via the order chat and we will revisit it within the scope of the package.
Yes. Both platforms share the same Meta Commerce infrastructure, so our fix applies to whichever — or both — are affected on your account.
Customer Reviews
See what our customers say about this Zinn
Amine was fantastic to work with. A clear communicator, very patient and knowledgeable – he guided me through each step and delivered exactly what he promised. He handled the setup smoothly, shared helpful tips and was quick to respond to questions. Professional, reliable and easy to work with. Highly recommended and I’d gladly hire him again.
Exceeded expectations. It was great to work with.
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