For Buyers & Sellers
Zinn Hub FAQs
Got questions? We've got answers. Whether you're a Zinner or a Zinnector, find everything you need to navigate Zinn Hub with ease.
Zinner FAQ's
What is Zinn Hub?
Zinn Hub is your one-stop marketplace for high-quality digital services — from SEO and web design to content writing, marketing, and beyond. We connect you with vetted experts to help grow your business faster.
How do I place an order?
Browse services by category, use the filters to refine results, and click “Order Now” on a service that fits your needs. You’ll then be guided through a secure checkout process.
What Payment Methods?
We accept PayPal, Credit/Debit cards, Google Pay, UK Bank transfer and Cryptocurrencies. We also have several local payment options available that will show at checkout based on your location. These include iDEAL, Klarna, EPS, Venmo, Bancontact and others.
Is my payment secure?
Yes. All payments are processed through PayPal, Card Providers, or local payment methods with industry-standard encryption. Your financial info is never stored on our servers.
What if I need something custom?
No problem! Click the “Request Custom Offer” button on a seller’s profile, or post a project and receive tailored proposals from qualified freelancers.
What happens after I place an order?
Once your order is placed, the seller will be notified and begin working. You’ll be able to chat with them directly in your Zinn Hub dashboard, track progress, and share files.
Can I cancel an order?
You may request a cancellation within 24 hours if work hasn’t started. If there’s a dispute, our support team can help mediate. We’re fair, fast, and buyer-first.
Are the freelancers vetted?
Yes. All service providers go through a review process. We assess their portfolio, experience, and delivery quality to ensure high standards.
How do I leave a review?
After the order is completed, you’ll be prompted to rate the service and leave a review. Honest feedback helps our community grow stronger.
What if I'm not satisfied with the service?
Reach out to the seller first — most issues can be resolved quickly. If you’re still not satisfied, contact our support team within 7 days of order delivery.
Is there buyer protection?
Absolutely. Your payment is held until the order is marked complete. If something goes wrong, you’re covered by our Buyer Protection Policy
Is VAT Added?
All prices shown on Zinn Hub are fully inclusive of any VAT or other local taxes where applicable. Sellers are responsible for paying their own taxes/VAT as needed in the local jurisdiction.
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Do I need to register to apply for jobs?
Registration is optional but recommended so you can save jobs, track your applications, and set up job alerts.
How can I get notified of new jobs?
You can subscribe to email job alerts or follow job categories that match your interests.
Are job posts reviewed before going live?
Yes, to maintain quality, all job posts are reviewed and approved by our team within 24 hours.
Zinnectors FAQ's
What is Zinn Hub?
Zinn Hub is a curated digital services marketplace connecting skilled freelancers with clients who need SEO, marketing, design, development, and more. It’s built to help you grow your freelance business with high-quality leads and tools that support success.
How do I become a seller?
Click “Become a Zinner” and complete your profile. Once submitted, our team will review your application and portfolio. You’ll be notified via email once approved.
What are the requirements to sell on Zinn Hub?
We look for:
A complete and professional profile
A strong quality service offering (a Zinn)
Clear service offerings
Responsive communication and reliability
How do I create a service (a Zinn)?
Go to your seller dashboard and click “Create Service.” Fill in the title, description, pricing, delivery time, FAQs, and any extras you offer. Add visuals like images and videos to boost interest.
Can I offer custom services?
Yes! You can respond to buyer requests with custom offers or create private services for specific clients. This is great for larger or unique projects.
How do I get paid?
Zinn Hub holds payments during the project/Zinn Delivery. Once the buyer marks the order as complete, the funds are released to your balance. You can request to withdraw via PayPal, bank transfer, or crypto from your Seller dashboard.
What fees does Zinn Hub charge?
We take a transparent commission from each completed order. The current rate is 15%. This covers payment processing, buyer protection, and platform maintenance.
How should I handle revisions or disputes?
Always aim to provide stellar service! If a buyer requests revisions, respond promptly. If there’s a dispute, our support team will step in to resolve it fairly for both sides.
What happens if I miss a deadline?
Communication is essential at Zinn Hub. If you anticipate delays, message the buyer ASAP. Repeated missed deadlines may affect your seller rating or eligibility to remain on the platform.
How do I get more sales?
- Feature your Zinns by taking a platform upgrade package.
Keep your profile sharp and up to date
Respond quickly to inquiries
Offer great value and clear deliverables
Ask satisfied clients to leave reviews
Stay active and visible on the platform
Is there seller protection?
Yes. We protect sellers against chargebacks and fraudulent activity. As long as you follow the platform’s terms and deliver as promised, you’re supported.
Do you charge VAT
All fees charged by Zinn Hub to sellers include VAT where applicable. If VAT has been charged, then a VAT invoice for the commission/fees will be provided upon request. We only charge VAT (if applicable) on our commission; the seller is responsible for collecting VAT or other taxes on the rest of the sale.
What is Zinn Hub Jobs?
Zinn Hub JOBS is a curated job board for digital professionals, connecting employers with top talent in tech, design, marketing, and more.
Who can post a job?
Any business, agency, or individual recruiter looking for digital talent is welcome to post jobs on Zinn Hu
Do I need an account to post a job?
Yes, you’ll need at least a Zinn Hub free Zinnectors account to manage your job listings and applications.
How do I post a job on Zinn Hub?
Simply sign in, navigate to the “Post a Job” section in your dashboard, fill out the form with your job details, and submit.
Is there a fee to post a job?
We offer both free and premium listing options. Premium listings are highlighted and receive priority placement.
How long will my job post stay live?
Standard job posts are active for 30 days. You can renew or edit them anytime from your dashboard.
Can I edit my job post after publishing?
Yes, you can edit your listing at any time via your account dashboard.
Can I feature my job posting?
Yes! Featured jobs are pinned to the top of the listings and receive more visibility.
How do I receive applications?
Applications can be sent directly to your listed email or through the Zinn Hub platform, depending on your setup.
Can I track applicants on Zinn Hub?
Yes, we provide a basic applicant management system where you can view, filter, and respond to applicants.
Can I remove a job listing early?
Yes, you can deactivate or delete your jobs post anytime through your account.
Need Help Or Support?
Have Another Question?
Reach out to us via the various options shown on our contact us page. We are here to help!