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Regina Loya

📍 Located in: Nigeria 🕐
⏱️ 40 hrs/week available 🌐 Can work in your timezone

Executive Virtual Assistant | Administrative & Customer Support Specialist Boosting efficiency and saving 10+ hours

👤 Freelancer
⭐ Zinner Level 1
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Usual Hourly Rate: $8/hr
Interested in projects valued: $10 – $100
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Member since Apr 2026
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0 projects completed

About

Results-driven Executive Virtual Assistant with a strong background in administrative and customer support operations. Experienced in supporting executives and business leaders with inbox and calendar management, client communications, documentation, and workflow optimization. Known for discretion, attention to detail, and the ability to manage multiple priorities remotely while saving executives 10+ hours weekly.

CORE EXECUTIVE SUPPORT SKILLS

Executive Email & Calendar Management

Meeting Scheduling & Follow-ups

Client & Stakeholder Communication

Confidential Administrative Support

Data Entry, Documentation & Reporting

CRM & Records Management

Task & Project Coordination

Online Research & Information Management

Workflow & Time Optimization

Customer Support (Email & Chat)

Tools

Google Workspace | Microsoft Office (Word, Excel) | Trello | Asana | ClickUp |Zoom | Slack | CRM Systems |WhatsApp Business

 

PROFESSIONAL EXPERIENCE

Administrative Virtual Assistant / Customer Support Specialist

Premium Choice Consulting Company (Remote)

September 2025 – December 2025

Provided high-level administrative and customer support to a company Director, ensuring smooth day-to-day operations.

Managed executive inboxes by responding to inquiries, prioritizing messages, and maintaining organized email systems.

Coordinated client communications and follow-ups, improving response time and operational efficiency.

Organized and archived recorded calls by downloading, labeling, and storing files systematically for easy retrieval.

Maintained strict confidentiality while handling sensitive executive and client info

rmation.

Data Entry Clerk

Local Computer Center – Makurdi, Nigeria

December 2022 – January 2023

Accurately entered and updated client data, ensuring reliable and error-free records.

Organized and maintained over 100 client files, significantly reducing retrieval time.

Assisted clients with basic computer tasks and inquiries, enhancing overall service experience.

Supported daily administrative activities, contributing to more efficient office opera

tions.

 

EDUCATION

B.Sc. Accounting (Awaiting Degree)

Benue State University, Makurdi, Nigeria

2021 – 2025

Senior Secondary School Certificate (SSCE)

Anglican Secondary School, Makurdi, Nigeria

2012 – 2019

 

CERTIFICATIONS

General Virtual Assistant Training – Vsavvy Academy (Remote), August 2025

General Virtual Assistant Course – Alison (Remote), September 2025

 

REMOTE-READY STRENGTHS

Excellent written and verbal communication

Strong organization and attention to detail

Professional executive-facing support skills

Reliable, responsive, and deadline-driven

Comfortable working independently in remote environments

 

Language: English (Fluent)

Interests: Personal development, digital tools, business operations support.

 

Skills

Technologies and expertise this freelancer specialises in.

Categories

Service areas this freelancer is available for.

Qualifications & Certifications

🎓
General Virtual Assistant
Vsavvy Academy · 2025
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