I'm Gabriel López, a specialist in automation and Artificial Intelligence applied to business processes. My work focuses on designing and implementing solutions that reduce manual tasks, improve customer service, and efficiently connect different tools and platforms.
I primarily work with Make, n8n, APIs, webhooks, OpenAI, WhatsApp Cloud API, Google Workspace, Airtable, and Telegram. I develop automations, virtual assistants, chatbots, system integrations, and workflows aimed at solving specific operational problems.
My projects include automated scheduling systems via WhatsApp and Google Calendar, with availability validation, prevention of overlapping bookings, alternative schedules, automatic confirmations, and referral to an operator when appropriate. I have also developed AI-driven information analysis and classification flows, integrating APIs, data storage, and automatic distribution through various channels.
My approach combines process analysis, solution design, implementation, testing, documentation, and continuous improvement. I strive for every automation to be useful, clear, maintainable, and aligned with the real business objective, avoiding unnecessary complexity and prioritising solutions that can be practically integrated into daily work.
In addition to my technical training in Artificial Intelligence, automation, Prompt Engineering, No-Code solutions, and AI agents, I have extensive experience in commercial customer service and professional client relations. This experience allows me to better understand client needs, ask appropriate questions, identify pain points, and translate operational problems into concrete and applicable solutions.
I am available to collaborate with companies, agencies, and professionals who need support in process automation, integrations, virtual assistants, chatbots, applied AI implementation, or improvement of existing workflows. I can also participate in projects requiring the connection of different platforms, structuring repetitive processes, or designing automated communication flows.
I particularly value clear communication, responsibility, objective achievement, and documentation of each solution. My priority is to deliver functional, tested, and results-oriented systems, with an implementation that is understandable to the client and prepared for future improvements or scalability.