Executive & Administrative Support for founders and business owners who need more than someone to manage a calendar or answer emails.

I manage the work that happens between those responsibilities: coordinating meetings, keeping correspondence moving, researching information before decisions are made, maintaining accurate records, and following up on commitments until they're resolved.

I'm Rosemary, an Executive and Administrative Virtual Assistant with over a year of hands-on experience across administrative support, customer communication, appointment scheduling, task coordination, and records management.

My focus is on taking responsibility for clearly defined tasks, understanding which decisions require your involvement, and managing the work that doesn't.

𝗛𝗢𝗪 𝗜 𝗖𝗔𝗡 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 𝗬𝗢𝗨:

𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 & 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲
From managing correspondence and preparing documents to conducting research and maintaining business records, I provide administrative support that keeps information accurate, accessible, and ready when needed.

𝗘𝗺𝗮𝗶𝗹 & 𝗜𝗻𝗯𝗼𝘅 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
An inbox should make it easy to identify what matters. I organize incoming messages, categorize correspondence, draft professional responses, flag urgent requests, and maintain a clear record of conversations awaiting action.

𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 & 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
I coordinate appointments, manage scheduling requests, organize meeting details, and communicate changes to the people involved. I also account for scheduling conflicts, time zones, and preparation requirements.

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 & 𝗧𝗮𝘀𝗸 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻
I use task trackers and project management tools to document assignments, monitor progress, update deadlines, and maintain visibility over ongoing work. Whether several people are involved or a project has multiple moving parts, I help keep responsibilities and next steps clear.

𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 & 𝗧𝗿𝗮𝘃𝗲𝗹 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻
I conduct research, compare options, organize findings, and present information in a format that supports decision-making. For travel arrangements, I research flights, accommodation, transportation, and activities while considering budgets, schedules, and practical logistics.

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 & 𝗥𝗲𝗰𝗼𝗿𝗱𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
I handle customer enquiries, maintain customer information, document interactions, and track requests that require further attention. I understand the importance of clear communication, accurate records, and resolving enquiries rather than simply responding to them.

𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 & 𝗣𝗥𝗢𝗙𝗘𝗦𝗦𝗜𝗢𝗡𝗔𝗟 𝗕𝗔𝗖𝗞𝗚𝗥𝗢𝗨𝗡𝗗
My experience includes administrative and customer support responsibilities at Lior Global Operations, where I've worked with customer communication, appointment scheduling, client onboarding coordination, and record management.

At Dumalu Scent, I contributed to improving the customer ordering process by introducing a more accessible way for customers to view available products and place orders, and by making communication and order tracking easier to manage.

Beyond routine administrative work, I've completed travel planning projects involving flight comparisons, accommodation research, transportation arrangements, budget considerations, and detailed itinerary development.
These experiences have strengthened my ability to work with different types of information, recognize competing priorities, communicate clearly, and maintain accurate documentation.

I understand that administrative work often involves incomplete information, changing schedules, and requests from different people. My approach is to clarify expectations early, document important details, communicate changes promptly, and ensure the person I'm supporting has the information needed to make decisions.

𝗧𝗢𝗢𝗟𝗦 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦
Google Workspace (Gmail, Google Calendar, Google Docs, Google Sheets), Calendly, Trello, Slack, Zendesk, and Canva.

I'm comfortable adapting to existing systems and learning new platforms based on a client's preferred workflow.

𝗟𝗘𝗧'𝗦 𝗗𝗜𝗦𝗖𝗨𝗦𝗦 𝗬𝗢𝗨𝗥 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗡𝗘𝗘𝗗𝗦
Tell me where your time and attention are being pulled right now — the responsibilities that keep returning to you, the follow-ups that still depend on you, and the work you're ready to delegate.

Whether you need ongoing administrative assistance or support with a specific project, I'd welcome a conversation about your priorities, expectations, and how we could work together.