I fix the gap between a lead arriving and a human reply. I design practical automation for contractors, agencies, and local service businesses using Make, n8n, Zapier, webhooks, and CRM integrations. My focus is a fast, dependable first response that gives the team useful context instead of creating another noisy inbox.

Typical systems start with a form, webhook, Facebook lead, WhatsApp message, phone event, or spreadsheet row and route the lead into HubSpot or the client’s existing CRM. I build the workflow so an approved acknowledgement can go out in under 60 seconds by WhatsApp, SMS, or email, while the record is deduplicated on phone or email. If the acknowledgement or CRM write fails, the workflow raises a clear alert so the issue is visible and recoverable.

I also handle the handoff to a human. The right person receives the lead, source, requested service, location, contact details, and conversation context in Slack, email, or the team’s chosen channel. I document the workflow, naming, filters, error paths, and test cases so the system can be maintained after delivery.

For a first milestone, I keep scope clear: one lead source, one instant acknowledgement, one CRM handoff, and one failure alert. We can then expand to qualification, calendar rou Every delivery includes a short validation checklist, sample payloads, and a clear next-step plan. I can begin with a focused proof and expand it once the client confirms the first response and CRM record look right.ting, reporting, and additional channels after the first live leads prove the flow. I am comfortable working in Spanish or English and collaborating with an agency as a long-term white-label technical partner.

My goal is simple: fewer silent drops, faster follow-up, cleaner CRM data, and a workflow the team trusts every day. I communicate clearly, test edge cases, and prefer small observable releases over a large opaque build.