---
title: "I Will Be Your Property Management Virtual Assistant Team"
url: https://zinnhub.com/zinns/provide-property-management-services-for-short-and-long-term-rentals/
description: "A trained 60+ agent call centre handles your leasing calls, tenant onboarding, rent follow-ups, vendor coordination and back-office admin — around the clock, using your existing property management software."
published: 2025-12-19T06:40:12+00:00
modified: 2026-06-30T23:59:02+00:00
language: en-GB
---

# I Will Be Your Property Management Virtual Assistant Team

Every missed leasing call, delayed rent follow-up or disorganised work order quietly erodes your rental income and your reputation as a property manager. This service puts a seasoned, fully operational remote property management team behind your business — absorbing the daily operational load so you can focus on growing your portfolio, not firefighting it.

Our London-registered call centre currently supports more than 20 property management companies across the US, UK and Canada, with 60+ agents working in shifts around the clock. Within the property management sector alone, our team actively supports the management of 1,000+ residential and commercial units across six US-based client portfolios. That operational depth means your workflows land with agents who already understand the language, the pace and the expectations of the industry — no lengthy onboarding, no hand-holding from scratch.

SERVICES COVERED

Depending on the package you select, our remote team can assist with any combination of the following:
 — Greeting and qualifying rental applicants
 — Scheduling open houses and property viewings
 — Leasing calls and new tenant onboarding
 — Rent follow-up and collection calls
 — Contractor and vendor management
 — Work order creation and billing
 — Invoice handling and back-office administration
 — Day-to-day property maintenance coordination

TOOLS & SYSTEMS

Our agents are experienced with leading property management platforms including Buildium, AppFolio and Rent Manager, plus project management and communication tools such as Basecamp, Trello and Google Sheets. We adapt to your existing technology stack quickly, minimising transition time and disruption.

INFRASTRUCTURE & DATA SECURITY

We operate from a professionally managed, CCTV-monitored facility with dedicated high-speed fibre and wireless static IP connections, dynamic backup internet, a 10 kW solar system, UPS backup and a standby power generator — ensuring service continuity regardless of local outages. All agents operate under contractual confidentiality obligations, and we are prepared to sign non-disclosure agreements to protect your tenants’ personally identifiable information and sensitive business data in line with applicable data protection requirements.

ENGAGEMENT MODELS

We offer both shared and dedicated agent arrangements. A shared agent suits lower-volume landlords and investors who need reliable coverage without a full-time commitment. A dedicated agent works exclusively for your account on a full-time basis, giving you consistent, deeply embedded support. The packages below map clearly to hours of service per week, so you can start at the right level and scale with confidence.

WHO THIS IS FOR

Property management companies, real estate investors, multi-unit landlords and short-term rental operators who need professional remote support without the overhead of in-house staffing. Whether you manage a small portfolio or a large multi-site operation, our team scales to match your requirements.

Simply purchase the package that matches your current volume, complete the short onboarding questionnaire and we will be in touch via order chat within one business day to confirm scope and get started.