--- title: "Contact Us" url: https://zinnhub.com/contact-us/ description: "Get in touch with the Zinn Hub team. Whether you have a question, feedback, or partnership enquiry, we'd love to hear from you. Visit our Help Centre for instant answers." published: 2024-06-12T09:38:20+00:00 modified: 2026-08-10T15:46:51+00:00 language: en-GB --- # Contact Us Get In Touch # How Can We Help? We're here to support you. Choose the best way to reach us below. πŸ“š ### Help Centre Browse our knowledge base for instant answers to common questions, tutorials, and guides. Can't find what you need? Open a support ticket from your dashboard. [Visit Help Centre β†’](https://zinnhub.com/help/) βœ‰οΈ ### Email Us For general enquiries, partnerships, or anything else β€” drop us an email and we'll get back to you as soon as possible. [office@zinnhub.com](mailto:office@zinnhub.com) 🎫 ### Support Ticket Need technical help or have an account issue? Open a tracked, prioritised ticket from your dashboard β€” just pick the area your question relates to. Write it in whichever language you are most comfortable in. [πŸ›οΈ Buyer Support](https://zinnhub.com/dashboard/buyer/support/) [πŸ’Ό Zinner Support](https://zinnhub.com/dashboard/zinner/support/) [🀝 Ambassador Support](https://zinnhub.com/dashboard/ambassador/support/) Live Chat Available ### Chat With Us Right Now Need instant help? Start a live chat conversation with our support team. Look for the chat widget in the bottom-right corner of your screen β€” we're ready to assist you in real-time! Click the chat bubble in the bottom-right corner Telegram ### Chat With Us Instantly Want a quick chat? Reach out to us on Telegram for fast, friendly support. Scan the QR code or tap the button below to start a conversation. @ZinnDigital [Open in Telegram](https://t.me/ZinnDigital) πŸ’¬ #### Questions About an Order? For order-related questions, the fastest way to get help is to message your Zinner directly. Head to your [buyer dashboard](https://zinnhub.com/dashboard/buyer/), find your order, and use the built-in order messaging to communicate directly with the seller. Messages are translated **both ways**, so you and your Zinner never need to share a language. It's quicker and keeps everything in one place! 🌍 #### Support in Your Language Zinn Hub runs in **46 languages**, and you can be messaged and notified in **58**. Write your support ticket in whichever language you are comfortable in β€” every notification about it arrives in the language you have chosen. Messaging a Zinner about an order? Those messages are translated **both ways**, so you each read and write in your own, with a β€œShow original” toggle on every one. [See how the language layer works](https://zinnhub.com/global-freelance-marketplace/). Understand The Platform ### The Bigger Picture Behind Zinn Hub Want to know how Zinn Hub actually works underneath? These pages explain why our fees are fairer, how the language barrier was removed, how live work gets delivered, how beginners get started, and the story behind the marketplace. πŸ”’ Fees & Verification #### The Fairer Freelance Marketplace 0% commission on your first $500, then tiered rates as low as 7%. Full buyer protection on every order, including crypto payments. ID + proof-of-work verification on every Zinner β€” the economic foundation everything else builds on. [Read page β†’](https://zinnhub.com/fairer-freelance-marketplace/) 🌱 For Beginners #### The Best Marketplace for Beginners Free to join, 0% on your first $500, and four ways to sell β€” full Zinns, Micro Zinns, open projects and your freelancer profile. Built so a complete newcomer can get noticed and win that first client, not get buried. [Read page β†’](https://zinnhub.com/freelance-marketplace-for-beginners/) πŸ—£οΈ Languages & Reach #### The Global Freelance Marketplace 46 full-platform languages, 58 you can be messaged in, 59 display currencies. Every listing, brief, message, review β€” and the text inside listing images β€” is translated between buyer and Zinner. Most marketplaces translate their menus; Zinn Hub translates the work. [Read page β†’](https://zinnhub.com/global-freelance-marketplace/) πŸ“Ή Live Delivery #### Zinn Calls β€” Live, in Any Language Video and audio calls built into messaging and every order, running in your browser with nothing to install. Live captions or a spoken translated voice carry the conversation across any language gap as it happens. The call itself is always free. [Read page β†’](https://zinnhub.com/video-calls/) 🀝 Our Story #### About Us Who we are, why we built a fairer alternative for freelancers, and the mission driving the marketplace forward. Meet the people and the values behind Zinn Hub. [Read page β†’](https://zinnhub.com/about-us/) Brand Ambassador Programme ### Earn 10% Commission for 12 Months on Every Referral Refer buyers and freelancers to Zinn Hub. Earn 10% on every order they place for 12 months β€” plus up to $22.50 in activation bonuses per qualified freelancer. Top performers win up to $1,000/month per leaderboard. Free to apply, application-based. 10% Commission $1,000+ Top Monthly Prize 12mo Earning Window Payouts: Zinn Wallet PayPal Stripe USDT USDC [Become an Ambassador β€Ί](https://zinnhub.com/ambassador-programme/) [Ambassador Login β€Ί](https://zinnhub.com/dashboard/ambassador/) #### Zinn Digitalβ„’ LTD The company behind Zinn Hub Company Number 16385785 Registered Address 71-75 Shelton Street, Covent Garden London, WC2H 9JQ Registered In England & Wales Follow & Connect ## Connect with **Zinn Hub** Follow us for platform updates, tips, competitions, and community news. We’d love to connect with you. - [Facebook @zinnhub](https://www.facebook.com/zinnhub) - [Instagram @zinnhub](https://www.instagram.com/zinnhub/) - [TikTok @zinnhub](https://www.tiktok.com/@zinnhub) - [X (Twitter) @ZinnHub](https://x.com/ZinnHub) - [YouTube @ZinnHub](https://www.youtube.com/@ZinnHub) - [LinkedIn Zinn Hub](https://www.linkedin.com/company/zinn-hub/) - [Telegram @zinnhub](https://t.me/zinnhub) - [Pinterest @zinnhub](https://www.pinterest.com/zinnhub/) - [Reddit r/ZinnHubMarketplace](https://www.reddit.com/r/ZinnHubMarketplace/) Meet the Owners - [Neil Lock CEO & Co-Founder](https://www.linkedin.com/in/neil-lock/) - [Natalie Lock Co-Founder & Social Media Manager](https://www.linkedin.com/in/natalie-lock/) ### Quick Links Find what you're looking for quickly. Explore our key pages below. πŸ’Ό #### For Freelancers - [Become a Zinner](https://zinnhub.com/become-freelancer/) - [Zinner Registration](https://zinnhub.com/registration/?tab=seller) - [Freelancer Profile](https://zinnhub.com/dashboard/zinner/projects/?view=profile) - [Apply for Projects](https://zinnhub.com/projects/) - [Zinner Login](https://zinnhub.com/logins/) - [Dashboard](https://zinnhub.com/dashboard/) - [Membership Packages](https://zinnhub.com/packages/) - [Pricing & Fees](https://zinnhub.com/pricing/) - [Competitions](https://zinnhub.com/competitions/) - [Sell Services](https://zinnhub.com/sell-services/) - [Switch To Us](https://zinnhub.com/switch-from/) πŸ›’ #### Shop & Discover - [Search All](https://zinnhub.com/search-all/) - [Browse All Zinns](https://zinnhub.com/zinns/) - [Browse All Micro Zinns](https://zinnhub.com/micro-zinns/) - [Browse Freelancers](https://zinnhub.com/freelancers/) - [Browse Zinner Stores](https://zinnhub.com/zinners/) - [Browse Projects](https://zinnhub.com/projects/) - [Post a Project](https://zinnhub.com/dashboard/buyer/projects/?view=post) - [Browse Categories](https://zinnhub.com/all-categories/) - [Zinn Finder](https://zinnhub.com/zinn-finder/) - [Zinn Concierge](https://zinnhub.com/zinn-concierge/) πŸ” #### Browse By - [Skills](https://zinnhub.com/zinner-skills/) - [Brands](https://zinnhub.com/brands/) - [Locations](https://zinnhub.com/locations/) - [Marketplaces](https://zinnhub.com/marketplaces/) - [Alternatives](https://zinnhub.com/alternatives/) πŸ“š #### Learn & Community - [Buyer Guides](https://zinnhub.com/buyer-guides/) - [Video Tutorials](https://zinnhub.com/video-tutorials/) - [Freelancer Resources](https://zinnhub.com/freelancer-resources/) - [Freelancer Academy](https://zinnhub.com/freelancer-resources/academy/) - [Telegram](https://zinnhub.com/telegram/) - [Testimonials](https://zinnhub.com/testimonials/) - [Fairer Freelance Marketplace](https://zinnhub.com/fairer-freelance-marketplace/) - [Global Freelance Marketplace](https://zinnhub.com/global-freelance-marketplace/) - [Ambassador Programme](https://zinnhub.com/ambassador-programme/) - [Refund Policy](https://zinnhub.com/refund-policy/) ℹ️ #### About & Support - [About Zinn Hub](https://zinnhub.com/about-us/) - [Meet the Team](https://zinnhub.com/about-team/) - [FAQ](https://zinnhub.com/faq/) - [Help Centre(opens in a new tab)](https://help.zinnhub.com/) - [Terms of Service](https://zinnhub.com/terms/) - [Privacy Policy](https://zinnhub.com/privacy-policy/) - [Ambassador Terms](https://zinnhub.com/ambassador-terms/)